Estrella Veterinary Hospital at 26925 Camino De Estrella, Capistrano Beach, Dana Point, California.

I am sad to say when I took my 15 year old Dog in after he collapsed and was unresponsive, Dr Laura insisted on putting him through an exam despite my saying I wanted him back and didn't want him out through any poking and prodding. When I brought him in he was unresponsive but not exhibiting any pain - no writhing, no groaning or crying - just out and limp. Because of his age and heart condition, and overall condition we just wanted let him go, peacefully so he wouldn't suffer any longer. I asked for him back. I asked for them to stop - that didn't happen. When Dr Laura brought him to me after her "Exam" she said she had to give him a pain medication because he was moving like he wanted to do a bowel movement - he wasn't doing this when I found him and for the 20 minute car ride to them - he was calm and limp. Did she try to make him stand? She said she pushed on his paws and how the front ones don't respond but the back did. She said she gave him an abdominal X-ray - and couldn't see his stomach as something was in the way - she felt bad. Well you know what, I help people cross over in hospice and when people are at this point you don't poke and prod them! And I requested they NOT do this and they wouldn't listen!!! Then they handed me a $575 bill! I emailed what happened and asked for the owner to call me. I was sent an email (no name) saying how losing a pet is so hard! Yes it is but this has nothing to do with how they handled this! I kept emailing asking if the owner read my email - I got an phone call from manager Samone which I missed - tried to call back but she wasn't in. Asked her to call - no call. Asked if the owner read my emails - no reply. So, since it appears to me I will never hear from the owner and apparently Samone isn't calling me back (as it's almost been a week) I am writing this review to warn others. Please don't take your pets here to be euthanized, at least not by Dr Laura. This was grossly mishandled and apparently, they could care less. Take them to VSG in San Juan Capistrano as they know how to compassionately and lovingly euthanize an animal.